Policy

Payment and Billing

Payment handling, charge labels, order messages, and billing help.

EVO Sporting USA LLCsupport@evosportingusa.comMonday-Friday, 9:00 AM-5:00 PM ET

Online paymentCard checkout is launching soon

Placing an orderEmail your order to confirm availability and arrange payment

Order emailOrder and shipping emails go to the checkout email

Policy notes

Placing an order.

Add items, enter shipping, and email your order — card checkout is launching soon and nothing is charged on the site yet.

Placing an order

Add items, enter shipping, then email your order to confirm availability.

What we compare

We match your request to order details and current stock.

No card on site

Card checkout is launching soon; nothing is charged on the storefront yet.

Payment Handling

Online card checkout is not enabled on the site yet. To place an order, add items to the cart, enter your shipping details, and email your order; our team replies to confirm availability and arrange payment. No card data is collected or charged on the storefront.

Completing an Order

Once your order is confirmed by email, order and shipping updates go to the address you provided. Include the order details and checkout email with any question to support@evosportingusa.com.

Order Updates

Order messages go to the address entered during checkout. Multi-carton orders can receive more than one carrier email.

Order Checks

Orders may be held, canceled, or refunded if payment authorization fails, fraud checks require a closer look, inventory is unavailable, or shipping details cannot be confirmed.